Over the past 18 months, ITIL’s notion of the Configuration Management Database (CMDB) has caught on within the industry. In a nutshell, the CMDB provides a common trusted source for all IT data used by the business and holds significant promise as a central point for IT governance, asset management, inventory, change and configuration control, and as a core system for more effective service assurance.
Contact us for more information on how EMA can help you succeed with CMDB!
EMA covers topics that span the IT Management spectrum. Click on a Technology Area to access free EMA resources on these selected topics:
Use this convenient and free online resource to learn the fundamentals of CMDB and compare dozens of unbiased analyst profiles of available vendor solutions side-by-side!
EMA has worked with some of the world’s leading IT organizations on strategic planning around their enterprise CMDB initiatives and conducted a number of in-depth studies to explore real-world CMDB trends, challenges, and best practices. Now, we have culled through more than 1000 pieces of CMDB advice to identify the top 10 best-practices tips to help you succeed with your CMDB project. This paper outlines these best practices, highlights key findings from EMA research, and shares practical advice directly from your peers to help you get on the road to CMDB success. Download now!
Free CMDB Requirements Workbook
One of the most intimidating challenges for IT professionals embarking on a CMDB project is how to define and document detailed requirements that are both appropriate for their organization and achievable given available resources. This 19-page workbook gives you expert advice on the key elements of a well written detailed requirement and a handy 4-part template for crafting detailed CMDB project requirements. If you are an IT leader who is embarking on a CMDB project, download this must-read workbook today!
Free White Paper
Actionable CMDB Systems: How to Succeed at Your CMDB Project
The Configuration Management Database (CMDB) promises significant benefits but also presents big cultural, political and technical challenges. An actionable CMDB is critical to success. This 14-page paper by Hank Marquis, EMA’s Director of IT Service Management Consulting, offers real-world tips to help IT professionals at any stage of CMDB implementation achieve success.
Register now to receive a free PDF of this informative paper!
Free On-Demand Webinar
Real-World CMDB: 10 Tips for Improving IT Service Quality and Reducing Costs
In this 1-hour Webinar, EMA Director of IT Service Management Consulting Hank Marquis discusses how an actionable Configuration Management Database (CMDB) is critical to the success of ITIL IT Service Management implementations. Discover the benefits of this technology as Hank provides 10 real-world examples of how a CMDB can improve IT service quality and reduce the costs of IT.
Register now to view this informative presentation!
Free White Paper
Getting Started with ITIL’s CMDB:
Best-Practice Tips for Enterprise IT Professionals
In this paper, EMA VP Dennis Drogseth introduces ITIL’s CMDB; outlines the drivers for adoption; addresses potential pitfalls on the road to CMDB success; and offers best-practices guidance to organizations undertaking a CMDB initiative.
Register now to receive a PDF of this informative paper!
Winning Strategies for CMDB – Free Research Abstract
EMA’s June 2007 research study “Winning Strategies in CMDB Adoption” summarizes findings from months of in-depth quantitative research and nearly 30 hours of focal interview discussions with eighteen CMDB System adopters. Topics covered include:
First phase priorities for CMDB Systems in 2007
Metrics being applied to measure CMDB success
ITIL’s role in real-world CMDB and the importance of process
Evolving trends in IT organizational strategy
EMA best-practice recommendations for successful CMDB deployments
CMDB in the Real World: A Proven 8-Step Methodology for Success
In this informative Webinar, EMA Consulting Director of IT Services Chris Matney discusses the importance of a CMDB design addressing tools, processes, and people; introduces EMA’s proven 8-step methodology for architecting a successful CMDB; and shares challenges and lessons learned during real-world CMDB implementations.
Over the past 18 months, EMA analysts have conducted extensive in-depth research on all aspects of CMDB. Topics covered include:
ITIL’s view of the CMDB
Overview of 20+ available CMDB solutions
Guidelines for CMDB adoption
Real-world CMDB adoption trends
Download a free abstract of EMA’s 4-part CMDB report series!
CMDB Assessment Service
While CMDB holds significant promise, enterprise IT professionals tasked with implementing a real-world CMDB face a number of challenges, including:
Managing executive expectations
Gaining the buy-in of key stakeholders
Defining an architecture that accounts for tools, process, and people
Defining a roadmap that provides short-term wins while progressing toward a long-term goal
Through our CMDB Assessment Service, EMA has helped numerous enterprise IT organizations lay out an actionable roadmap for CMDB success. To learn more or to request a sample EMA Assessment Report, please contact Bruce Lehman at blehman@emausa.com or 303.543.9500 x112.
