EMA consults with CIOs and their IT organizations to assess the current IT management infrastructure, skills, efficiency, and effectiveness and make actionable recommendations to improve the quality and reduce the costs of IT, align IT with business objectives, and integrate and optimize IT investments. EMA does not sell vendor solutions or provide implementation services. However, we do offer a proven and practical approach to planning for your key IT initiatives.
We have developed a 3-level framework of consulting offerings to help our clients on the journey to IT management success. Each offering is designed to support your needs based on your position within the lifecycle of your initiative including:
Real-World Experience – We’ve been in your shoes and helped IT shops worldwide reap the benefits of ITSM.
Vendor Neutral – We don’t sell or implement technologies, so we’re not motivated to force-fit a product into your solution.
Objective and Credible – We’re removed from internal politics and bring the credibility of real-world research and expertise to provide an unbiased assessment of your situation and help gain the buy-in of key stakeholders.
Proven Methodology and Tools – Our standards-friendly approach takes into account people, processes, and products and has been field proven in IT shops around the globe.
Market Knowledge - We leverage our analysts’ up-to-date knowledge of the market and vendor offerings to help you select appropriate solutions for your unique business needs.
Free Workbook: 5 Steps to Defining IT Services
IT service definition is the first (and most important step) in any ITSM initiative. If you don’t get this fundamental step right, the odds are that your entire ITSM project will go down in flames. Learn Enterprise Management Associates’ simple, 5-step process for defining IT services in this hands-on workbook, which walks you through the model and provides you with guidance to help you define your own IT services.
IT Business Case and Project Justification Service
With the EMA IT Business Case and Project Justification Service, we can help you bridge the gap between the technical and business cultures and deliver the third-party validation and credibility to help get your project approved and funded. During this 1- to 2-week engagement, EMA experts leverage their real-world experience and the firm’s extensive primary research into IT management best practices to help you craft a business case and communicate it to key stakeholders.
To learn how we can help your organization succeed with your critical IT initiatives or to request a sample EMA Assessment Report, please contact Bruce Lehman at blehman@enterprisemanagement.com or 303.543.9500 x112.
